Back to Events

Consultation skills for medicines optimisation

12th October, 2017

National Metal Forming Centre, West Bromwich

The Keele team will run an interactive day designed to highlight the importance of good consultation skills in shared decision making about medicines. Delegates will learn about the new legal challenges of obtaining informed consent about medicine choice and how our use of language can influence shared decision making. There will be an opportunity to share our own experiences and practice our skills in a safe environment using the innovative Avatar technology being developed at Keele. Truly a day not to be missed by anyone who routinely talks to people about their optimal use of medicines who wants to be better equipped for the challenges ahead.


Health professionals in a clinical role who talk to people about their optimal choice and use of medicines, e.g. clinical pharmacists in GP Practice or Trusts etc., and those who work to support pharmacists in patient-facing clinical roles. 


  • Understand the importance of good communication skills to encourage effective informed shared decision making about medicines
  • Learn how undergraduate pharmacists, doctors and nurses are being taught these skills
  • Share examples of consultation approaches to optimise shared decision making 
  • See examples of how good (and poor) communication can affect shared decision making
  • Assess your own learning and developments needs in this area
  • Practice these skills in a safe environment using Avatar technology
  • Be equipped to teach others within your team how to improve their consultation skills

An agenda for the day can be found here.


Undergraduate teaching of consultation skills  - Tracey Coppins

Register Interest